News Summary

Cisco Live 2020, Barcelona Showcases Latest Transformative Technologies
Cisco unveils innovations to help businesses push their boundaries by reimagining their applications, empowering their teams, securing their data, and transforming their infrastructure 
  • Accelerating Applications in a Hybrid Multicloud World: Cisco’s new multi-domain architecture offering brings together AppDynamics and Cisco Intersight Workload Optimizer to deliver full visibility within the application, network and data center, both on-prem and in the cloud. Cisco HyperFlex Application Platform delivers an integrated container-as-a-service platform that simplifies provisioning and ongoing operations for Kubernetes across cloud, data center, and edge.
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  • Comprehensive Security Architecture for Industrial IoT:  Organizations need complete visibility into the most disparate of network environments in order to secure their industrial edge, lower the risk of cyber threats, and optimize industrial processes. Cisco’s new IoT security architecture provides enhanced visibility across both IT and OT environments, protecting industrial processes and enabling the collection and extraction of data from the IoT edge so organizations can increase efficiencies to make better business decisions and accelerate digitization projects.​

  • Revolutionizing Customer and Agent Experiences with New Contact Center Enhancements: The world’s best brands earn customer loyalty over years, even decades – only to lose it in a few seconds if the customer experience is not stellar. While customer needs and expectations have changed, the ways in which companies respond have not kept pace. Today, Cisco announced three developments that fundamentally transform the customer experience with contact centers, for the better: an AI infusion, a new customer experience solution, and a new cloud contact center product. 

  • Better and More Engaged Meetings Through AI Innovations: New AI-powered voice intelligence capabilities to Webex Meetings turns talk into action, turning Webex meetings into a digital treasure trove. Additionally, Cisco continues its commitment to security and data privacy by enabling customers with the ability to choose whether their Webex Teams data will be stored in Europe or the United States. The company also announced the new Cisco Webex Room USB, an entry-level video device offering smaller organizations collaboration without compromise.   

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Press Contacts

If you have questions regarding announcements mentioned above, please contact:
Kasper Hansen
Communications Lead, EMEAR North, Cisco
+45 5319 5285
kashanse@cisco.com
Elena Corra
Managing Supervisor, FleishmanHillard
(206) 834-7259
elena.corra@fleishman.com